AI & Data Policy

This AI & Data Policy (2026-08-03) explains how Provixaa ("Provixaa") uses artificial intelligence in the Service, how we protect your data in AI features, and what you should expect from AI outputs.

It supplements our Terms of Service and Privacy Policy.

Aria is Provixaa’s AI intelligence engine. It powers predictions, executive insights, AI-generated reports, recommendations, governed agentic automation, and conversational assistance across the Service.

Aria built-in intelligence (blue): answers and insights computed from your governed project data using the same formulas as dashboards, wizard, and reports. No third-party language-model credits are consumed.

Aria Chat (purple, optional): language-model synthesis for judgment, recovery plans, and tailored advice when deterministic math alone is insufficient. Available on paid company packs (Starter and above) when Aria Chat is enabled for the company, drawing from the shared company credit pool.

Aria Chat is scoped to each governed project. Program dashboards use built-in rollups only. Executive Aria Chat on Daily Updates is company-scoped: it analyzes in-scope projects and draws tailored advice from the same shared company credit pool.

Separately, the Executive dashboard Daily Updates view may produce a model-assisted leadership brief from scoped portfolio metrics. That brief and Executive Aria Chat tailored answers use the company credit pool and human-review rules when a language model is invoked.

Weighted credits apply to model-assisted operations (predictions narrative, action items, satisfaction insights, executive / Daily Updates summaries, Executive Aria Chat tailored advice, and eligible Aria Chat topics).

Paid company packs grant a shared company LLM credit pool (100 credits × active pack slots per month). Project Aria Chat, Executive Aria Chat, and eligible model-assisted briefs all draw from that pool. Free packs do not receive a credit grant. Monthly billing terms replace the balance each month; semiannual and annual terms may carry unused credits within an active term. After pack expiry, leftovers are forfeit.

When credits are exhausted or Aria Chat is not enabled for the company, Provixaa falls back to deterministic engines, Aria built-in intelligence, built-in executive menu topics (0 credits), or built-in brief templates. Aria intelligence elsewhere continues; chat enhancement pauses until the next credit grant, pack upgrade, or Aria Chat enablement.

Super-admin operators may bypass quota gates for support; usage is still logged. Company administrators may also control which AI feature families (Predictions, Aria Chat, Agent Aria) are enabled for the tenant. Disabling Aria Chat does not disable Aria-powered predictions, briefs, reports, or recommendations.

We send only scoped project or portfolio context required to answer your prompt or generate an eligible summary when Aria Chat or other model-assisted features run. We do not use your tenant data to train public AI models.

Provixaa may use one or more third-party language-model providers under our configuration. Provider choice is an operational matter and may change; processing remains limited to delivering the feature.

Conversation history, menu intent, and response source (built-in intelligence vs Aria Chat tailored advice) may be stored to restore threads and improve abuse prevention.

You must not submit secrets, credentials, or personal data unrelated to delivery governance in AI prompts.

AI outputs may be incomplete, outdated, or incorrect. They are informational support for operational and margin decisions — not financial, legal, audit, or investment advice.

You are responsible for reviewing AI suggestions before acting on staffing, billing, client commitments, or recovery plans.

Contact admin@provixaa.com for AI-related privacy or policy questions.